One of my SP 2016 application is using SPDActivities of Email extended feature of DP.SharePoint.Workflow to provide custom "From" address. But customers started to complain that they are not getting reminder emails anymore. Find below my STAR analysis, Situation : Recently I was facing an issue - Approval workflow failed to run. Customers not getting reminder emails anymore. Task : - Planned to look into SharePoint services, IIS site, web.config files (WFE and App Server), Latest patch/MS update/CU, Users permission. Analysis : Started looking into each below items, - SharePoint Timer Service and Administration services were running and good - Account which is running the workflow got required permission - DP.SharePoint.Workflow got activated for the web application - Checked into web.config file in WFE server and App Server for below sections Under <SafeControls> below 3 lines need to added both in WFE and App server web.config files, ...
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